CXBridge Ops is a contact centre operations platform: call monitoring, missed-call case management and automated follow-up by phone call and WhatsApp. The service is provided to companies under a direct agreement with each one.
El acceso es mediante cuentas nominales entregadas a cada empresa cliente. Cada usuario es responsable de mantener la confidencialidad de sus credenciales. No está permitido usar la plataforma para enviar comunicaciones no solicitadas (spam), ni para fines distintos de la operación de atención al cliente de la empresa titular de la cuenta, ni en contra de las políticas de las plataformas integradas (incluida la Política de Mensajería de WhatsApp Business de Meta).
The service is under active development and is provided "as is", with no guarantee of uninterrupted availability. Specific service levels, where they apply, are agreed in the commercial agreement with each customer company.
El tratamiento de datos personales se rige por nuestra Privacy policy.
The platform, its code, brand and documentation are the property of CXBridge Ops. Each customer company's operational data belongs to that company.
These terms are governed by the laws of the Republic of Colombia. Any queries: cxbridgeops@gmail.com.